Profile
Abdulrahman, but you can call me Abdu. As an experienced and skilled IT technician, I am an ambitious and curious individual.
My passion for the IT world has always been strong, and I am adept at communicating and collaborating with colleagues and customers
EDUCATION
Computer and Communication Technology
NTI GYMNASIET KARLSTAD 2018 - 2021Language Introduction
HERRGARDSGYMNASIET 2015 - 2018Elementary School
Elementary School in Syria 2012 - 2015Skills
- Microsoft Entra (AAD)
- Windows Server
- Microsoft 365
- Intune
- Graphic Design
- Powershell
- Network installaion
- Kali Linux
- iOS/Android
- Samsung Knox
- TeamViewer
- Web Development
Experience
IT technician
From 2023 - Present | RaddningsmissionenAt Raddningsmissionen, I work on system development to efficiently provide technical solutions to users. I share my expertise to support students and staff at Community School and always strive to deliver the most effective and innovative solutions.
Technical Support Specialist
From 2022-02 to 2022-06 | Gothenburg Municipality IntraserviceIn my role as an IT consultant at Nexer Group Infrastructure, I worked as a support technician at Gothenburg Municipality Intraservice. During this time, I provided technical support to over 70 different departments and businesses within the Gothenburg Municipality.
IT Support
From 2019 - Present | HemfixarnaIn my role as technical support at Hemfixarna, where I have a part-time position, I visit private customers at their homes to resolve a variety of IT-related issues. I handle everything from network installations and printer problems to computers and mobile phones with great expertise and dedication.
Certificate
MTA: Security Fundamentals - Certified 2021
Skills: Network Security | Operating System Security | Security Layers | Security Software
Windows Server Administration Fundamentals - Certified 2021
Skills: Active Directory | Server Installation | Server Maintenance | Server Performance Management | Server Roles | System Recovery
MTA: Networking Fundamentals - Certified 2021
Skills: Network Infrastructure | Internet Protocols | LAN (Local Area Network) | Network Services | Network Security | OSI Model | TCP/IP | WAN
MTA: Mobility and Device Fundamentals - Certified 2021
Skills: Cloud Services | Data Access | Data Management | Device Configuration | Device Security | Enterprise Mobility
MTA: Windows Operating System Fundamentals - Certified 2020
Skills: Operating System Configuration | Operating System Maintenance
References
Language
- Arabic
- Swedish
- English