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Profile

Abdulrahman, but you can call me Abdu. As an experienced and skilled IT technician, I am an ambitious and curious individual.
My passion for the IT world has always been strong, and I am adept at communicating and collaborating with colleagues and customers

EDUCATION

Computer and Communication Technology

NTI GYMNASIET KARLSTAD 2018 - 2021

Language Introduction

HERRGARDSGYMNASIET 2015 - 2018

Elementary School

Elementary School in Syria 2012 - 2015

Skills

  • Microsoft Entra (AAD)
  • Windows Server
  • Microsoft 365
  • Intune
  • Graphic Design
  • Powershell
  • Network installaion
  • Kali Linux
  • iOS/Android
  • Samsung Knox
  • TeamViewer
  • Web Development

Experience

IT technician

From 2023 - Present | Raddningsmissionen

At Raddningsmissionen, I work on system development to efficiently provide technical solutions to users. I share my expertise to support students and staff at Community School and always strive to deliver the most effective and innovative solutions.

Technical Support Specialist

From 2022-02 to 2022-06 | Gothenburg Municipality Intraservice

In my role as an IT consultant at Nexer Group Infrastructure, I worked as a support technician at Gothenburg Municipality Intraservice. During this time, I provided technical support to over 70 different departments and businesses within the Gothenburg Municipality.

IT Support

From 2019 - Present | Hemfixarna

In my role as technical support at Hemfixarna, where I have a part-time position, I visit private customers at their homes to resolve a variety of IT-related issues. I handle everything from network installations and printer problems to computers and mobile phones with great expertise and dedication.

Certificate

MTA: Security Fundamentals - Certified 2021

Skills: Network Security | Operating System Security | Security Layers | Security Software

Windows Server Administration Fundamentals - Certified 2021

Skills: Active Directory | Server Installation | Server Maintenance | Server Performance Management | Server Roles | System Recovery

MTA: Networking Fundamentals - Certified 2021

Skills: Network Infrastructure | Internet Protocols | LAN (Local Area Network) | Network Services | Network Security | OSI Model | TCP/IP | WAN

MTA: Mobility and Device Fundamentals - Certified 2021

Skills: Cloud Services | Data Access | Data Management | Device Configuration | Device Security | Enterprise Mobility

MTA: Windows Operating System Fundamentals - Certified 2020

Skills: Operating System Configuration | Operating System Maintenance

References

IT Manager

Roger Eriksson

Unit Manager

Anna Ringqvist

Language

  • Arabic
  • Swedish
  • English

Internet

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